Paulé Wood | Human-Centered Experience Design


Work | About

My Work

From the very start of my design process, I not only focus on the users of the product or service, I include the whole team.

Product and project managers, software developers, visual designers, and writers, the QA team: every discipline has a unique and valuable perspective, and we're all working to find and build the best solution.

Creating a good interface with teams makes for the best outcome. Everything is a user experience, including interactions with teammates and stakeholders.

Featured case studies

Work: Transparent Path

CASE STUDY
Transparent Path: Upgrading the food supply chain for perishables

How can we trust our food? And how can we prevent $1 trillion of food sent directly from farms to landfills? I am a co-founder and Director of Experience of a startup that will upgrade the food supply system with three technologies: secure IoT sensors, gathering clean product data and auditing it at the edge, powering predictive algorithms to anticipate supply chain issues before they happen.

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Work: Amazon Last Mile

CASE STUDY
Amazon Last Mile: Worldwide scope, hyperlocal delivery

As User Experience lead for international expansion, I designed consistent, optimized experiences for Amazon Flex, Seller Flex, Ship-with-Amazon, Amazon Pay and other programs. I had to quickly understand the delivery landscape and system breakdowns – both physical and digital – then worked across many teams in the Amazon logistics org on making improvements.

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CASE STUDY
Earth Economics: Using design thinking and persuasive storytelling with economists

As a User Experience consultant without a background in economics or environmental science, I spent many hours with the analysts gathering complex economic and scientific information and practices and translated those into a streamlined UI that assisted in multiple methods of analyzing data: the Ecosystem Valuation Toolkit (EVT).

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Additional featured projects

Work: TMobile

T-Mobile Creation Center

Too often, messaging means one-dimensional text messages without a lot of emotion, save for the emoticons and GIFs we use to try to add nuance. My work at the Creation Center was looking two to four years into the future of contextualized, humanized mobile communication, especially asynchronous communication. 

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Work: Microsoft/Bing Mobile

Bing Mobile (Microsoft)

I got to translate the big canvas of desktop computers to locality-based handheld in-the-now user experiences for the launch of the iPhone and Android mobile apps. My favorite area of Bing was mobile mapping, which was the best of "time x location = great experience." 

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Work: Amazon/Kindle

Kindle (Amazon)

Digital reading has unique benefits over traditional books: searching, cross-referencing external information, and shared annotations. The big challenge for me at Kindle (as a lifelong analog book lover myself) was to find those amazing features that made reading on a device great.  

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Older Work

Handmade Book
Print Work
Sony Jazz Series on CD

Some of the brands I’ve collaborated with

Absolut Vodka
Boeing
Eddie Bauer
IBM
Mercury
PC Magazine
Microsoft SharePoint
Travelport
Microsoft Windows Mobile
American Institute of Architects
Bridgestone
Edelman
iVillage
Microsoft
Pfizer
Socrata
Universal Music Group
Yahoo Internet Life
Amazon
Brita
Firestone
Kindle (Amazon)
MTV
Possible
Sony Music
US Army
Young & Rubicam
Artefact
Colgate
Freightliner
Lands' End
Nestle
RCA Records
Sungard Financial
The WB
Ziff Davis Media
Bing (Microsoft)
Columbia Records
Godiva
Lincoln
Numi Tea
Sanwa Bank
TBWA / Chiat Day
Watchguard
Blink Interactive
Dr Pepper
Hilton
MacWEEK
Microsoft OneNote
Sapphire Energy
TMobile
Microsoft Windows Phone

Paulé Wood
Human-Centered Experience Design

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